PRODUCT RECOMMENDATION PRINCIPLES
Perfect Picture CosmeticsSECTION 1 — PRODUCT RECOMMENDATION PRINCIPLES
How should PPC recommend products?
Always focus on the relief and outcome the customer wants — not just the product features. Ask clarifying questions (skin type, concern, goal, budget) before recommending. Offer 1–3 tailored options, starting with the most effective. Example: “If you want faster results for glowing skin, I recommend pairing Glow Bathing Soap with our Glow Serum — they work together for deeper results.”
When should PPC recommend a combo instead of a single product?
When a customer’s goal needs more than one product for faster or more complete results. Example: For hip dips, recommend Nufutene BBL Balm + Posterior Oil.
How do we handle customers unsure about what they need?
Guide with questions about their main concern, lifestyle, and budget, then give a simple, confident recommendation. Always suggest our best-sellers in that category.
SECTION 2 — PRODUCT KNOWLEDGE Q&A
Glow Bathing Soap (Skincare Best-seller)
What is Glow Bathing Soap used for?
Brightens, smooths, and evens skin tone while gently cleansing. Helps fade dark spots and promote a natural glow. Suitable for all skin types.
Who should use it?
Anyone wanting clearer, more radiant skin, especially those with uneven tone or dullness.
How often should it be used?
Twice daily — morning and evening.
Can it be combined with other products?
Yes, pairs well with Glow Serum, Vitamin C Oil, or Whitening Body Lotion for faster brightening.
Nufutene BBL Balm (Body Enhancement Best-seller)
What is Nufutene BBL Balm used for?
Enhances and firms the buttocks, hips, and thighs by stimulating fat cells in targeted areas. Improves shape and smoothness.
Who should use it?
Anyone wanting fuller, rounder curves naturally. Works best for individuals who maintain a healthy diet.
How often should it be used?
Twice daily, massaging into target areas for 3–5 minutes.
Can it be combined with other products?
Yes — combine with Posterior Oil or BBL Gummies for maximum results.
Posterior Oil
What is Posterior Oil used for?
A natural oil that nourishes, smooths, and plumps the buttocks area.
Best combo?
Posterior Oil + Nufutene BBL Balm for enhanced curve definition.
Glow Serum
What is Glow Serum used for?
Concentrated brightening serum for face and body to fade spots, even skin tone, and give a luminous finish.
Who should use it?
Anyone with hyperpigmentation, acne scars, or dull skin.
Whitening Body Lotion
What is Whitening Body Lotion used for?
Intensely brightens, fades stubborn discoloration, and hydrates skin.
Best combo?
Glow Bathing Soap + Whitening Body Lotion + Glow Serum for full-body radiance.
BBL Gummies
What are BBL Gummies used for?
Nutritional supplement designed to naturally enhance curves from within by supporting healthy fat distribution.
Best combo?
BBL Gummies + Nufutene BBL Balm for both internal and topical enhancement.
Flat Tummy Tea
What is Flat Tummy Tea used for?
Herbal detox tea to reduce bloating, support digestion, and help flatten the stomach.
Best combo?
Flat Tummy Tea + Waist Trimmer Gel for visible results.
Feminine Wash
What is Feminine Wash used for?
Gentle cleansing and pH balance for intimate areas, preventing odor and irritation.
SECTION 3 — CATEGORY RECOMMENDATION Q&A
Best for glowing skin?
Glow Bathing Soap + Glow Serum + Whitening Body Lotion.
Best for bigger hips & butt?
Nufutene BBL Balm + Posterior Oil + BBL Gummies.
Best for hip dip correction?
Nufutene BBL Balm + Posterior Oil (apply directly to hip dip areas).
Best for acne-prone skin?
Glow Bathing Soap + Acne Face Cream + Vitamin C Oil.
Best for slimming waistline?
Flat Tummy Tea + Waist Trimmer Gel + Slimming Body Wrap.
Best for evening out skin tone after pregnancy?
Glow Bathing Soap + Whitening Body Lotion + Glow Serum.
SECTION 4 — AI RESPONSE STYLE
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Tone: Warm, confident, friendly, and clear. Use “Queen/King” only when naturally fitting.
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Structure: Direct answer → quick benefit → optional product combo.
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Example:
Q: “I want my skin to be lighter.”
A: “For a brighter, even skin tone, I recommend starting with our Glow Bathing Soap — it gently fades dark spots and restores a natural glow. You’ll see faster results if you pair it with our Glow Serum and Whitening Body Lotion.”