PPC HELP CENTRE
Answers that make beauty shopping easier.
Clear guidance on ordering, payments, delivery, routines and after-sales support—so you can shop with confidence.
Ordering & payment
How can I place an order?
Browse our full catalogue, add your preferred products to cart and complete checkout. For help choosing a routine, WhatsApp 059 646 6794.
How do Ghana customers pay?
Pay by MTN Mobile Money to 059 646 6794, account name Perfect Picture Cosmetics. Payment is required before delivery.
What details should I send after payment?
Please send your payment screenshot, full name, phone number, delivery location and complete order details. This helps us confirm and process your order quickly.
Where can I see current prices?
Use our live price list. We communicate standard prices only, and the product page or checkout shows the current amount.
Delivery & locations
Do you deliver across Ghana?
Yes. Riders deliver to all regions in Ghana. The delivery fee depends on the destination, parcel size and delivery partner, and is confirmed before dispatch.
How are Accra-area orders handled?
Our dedicated sales representatives are based in Nungua and coordinate daily deliveries across Accra, Tema, Kasoa and nearby areas.
Where is your Kumasi location?
Our main location is at Garden City University Junction, Kumasi. Contact us before visiting so the team can confirm availability and assist you.
Do you ship outside Ghana?
Yes. International delivery is available worldwide through DHL Express. International customers should order from our website catalogue and can view prices in their local currency at checkout.
Products & routines
How do I choose the right products?
Start with your main goal—such as glow, acne care, hydration, curves, weight support or slimming. We recommend a simple routine using active, available products without overwhelming you.
Are results guaranteed?
No cosmetic or wellness product can guarantee identical results for everyone. Follow label directions consistently, use only as directed and keep realistic expectations.
Can I use Posterior Cream and Oil together?
Yes. Massage the cream into clean skin first, then apply the oil for extra glide and moisture. Follow the label and patch-test first.
How do I use the Abijan Balm and Oil Set?
Massage the balm onto the preferred external body area, then follow with the oil for additional massage glide and moisture. Patch-test first and avoid broken or irritated skin.
Returns & support
What if my order arrives damaged or incorrect?
Contact us within 7 days of delivery with your order number and clear photos or video. Please do not return any item before our team approves the return.
Can I pay when the rider arrives?
No. PPC operates a payment-before-delivery policy. This allows us to confirm, prepare and dispatch the correct order efficiently.
How can I contact PPC?
WhatsApp 059 646 6794, call 024 767 9996, or email info@perfectpicturecosmetics.com.
When should I stop using a product?
Stop use if you experience irritation or discomfort. For persistent concerns, pregnancy-related questions or medical conditions, speak with a qualified healthcare professional.
PERSONAL GUIDANCE
Still unsure what fits your goal?
Tell us what you want to achieve and we’ll help you keep the routine simple.
Kumasi: Garden City University JunctionAccra operations: NunguaWorldwide: DHL Express